Fonterra Farm Dairy Record Connection FAQs
Reports
From April 2025 you can connect your Ravensdown HawkEye account to your Fonterra Farm Dairy Records via your Farm Source account. Fertiliser sales and application data will be able to be sent in May from HawkEye.
What data is being shared with Fonterra?
Data will cover the period 1st June to 31st May of the reporting year. You can choose to send sales and/or application data from your Ravensdown HawkEye account.
Is my sharemilker data included?
Yes, sharemilker tonnages will be included if they were ordered using the Ravensdown split order process.
I connected last year, do I need to do this again?
No. All farms remain connected until you choose to disconnect. If you have a new farm, you will need to add them to the connection.
Do I need to be a HawkEye User to share my Ravensdown data with Fonterra?
Yes, you need to be a valid user of HawkEye and have either Farm Manager or Farm Owner permission on one or more farms.
I have more than one dairy farm, do I have to connect each one individually?
Each Ravensdown account must have it's own connection. When starting the connection, you will be able to connect all farms you have farm owner or farm manager level access of from the one HawkEye login.
Why do I need a landholding in HawkEye to connect to my Farm Dairy Records?
The landholding will be used to determine the areas of the farm we are reporting application data on. This allows for separation of runoffs from milking platforms and to allow for multiple reporting where there is more than one dairy on a Ravensdown account.
Do I need to create a new landholding for my Farm Dairy Records if I already have one for Nitrogen reporting to council?
No. If the paddocks and/or management zones in the landholding are the same for both your dairy farm and the nitrogen report you can use the same landholding.
How do I know if my farm is connected?
From HawkEye, you can see if a farm is connected either in the add-on menu under Accounts or in the compliance reporting menu.
When will I see my data in my Fonterra Farm Dairy Records?
Data is available to send for each season up until the end of June. Data currently takes around two hours to update in the farm dairy record.
Who can see my data when I share it?
Your data will only be available to Fonterra Farm Source users associated with the applicable DSN (dairy supplier number) and for support purposes by technical staff at Ravensdown and Fonterra.
How do I share my data?
You can submit your data anytime to Fonterra after creating a report for the current year. You can choose to send sales, applications or sale and applications.
Is my data safe and secure?
Ravensdown and Fonterra take the safety and privacy of your data seriously. Data will not be shared from Ravensdown without appropriate approval.
What do I do if I want to disconnect my HawkEye accounts from my Farm Dairy Records?
You can choose to disconnect directly in your Farm Source Account or you can disconnect from the HawkEye Add-on menu. If you wish to disconnect a single landholding, this must be done in your Farm Source account.
Will this data sharing cost anything in the future?
Ravensdown is providing data sharing to Fonterra at no cost currently.
I have multiple properties on my HawkEye account, how do I share the data?
You can create separate landholdings for each dairy and dairy support area on your farms. This will determine what application data can be sent to Fonterra. We would recommend sending only application data to your Fonterra Farm Dairy Records in this instance.