Logging in

Creating your username and password

When creating your new HawkEye^®  account all you will need to do is enter your details: 

• Enter your first and last name. 
• Enter the email address that will be linked to your account.
• Create your username with no spaces or special characters.
• Create a password that is at least 14 characters long, and has not already been used in your past 10 HawkEye passwords.

Once this information has been entered, your HawkEye login will be ready to use. The first time you login to HawkEye you will be asked to enter a 6-digit code. This will have been emailed to the address you entered as part of your account creation. Most users will already be familiar with these types of security checks, as other companies commonly use them.

If you do not receive the email to your expected email address, firstly check your Spam or Junk folder. If you have still not received an email, contact our support team on 0800  73 73 73.

Reset your password

You can reset your password from the login page. You may have forgotten it or locked yourself out of your account while attempting to login.

• Click on forgot password?
• Enter your registered email address, or username, and click send password reset.

We'll send a password reset link to the email address that you have registered with HawkEye. Check your email and click on the password reset link.

You will be taken to a new web page where you can create a new password, which you can then use to login.

Security checks

We are adding a security check for HawkEye users who sign in with a username and password. If a login looks "risky" (like an old account being used again), the system will ask you to verify your email address before letting you in.

Who will see this?

You will be asked for a code if:

• You have not logged in for more than 90 days.
• It is your first-time logging in.

How does it work?

• You will enter your normal username and password.
• If you meet one of the criteria above, HawkEye will send a 6-digit code to your HawkEye registered email address.
• You will have 10 minutes to enter that code into the verification screen on your browser.

Once the code is verified, you will be logged in as usual. Note this is a one-time security check. You will not see this again, unless you do not login for another 90 days.

Username recovery

If you are having trouble remembering your username:

• Click on forgot username?
• Enter your registered email address and click send a reminder email.

We'll send your username to the email address that you have registered with HawkEye.

Don’t have an account?

Call our Service Support team on 0800 73 73 73 or fill out this form on our homepage.

Security and validation

Passwords must be at least 14 characters long.

• Each email address can only be registered to one HawkEye account.
• HawkEye employees (whether by phone, live chat, or email) will never ask for your username or password

Looking for our terms and conditions?

These are located at the bottom of every page on our website: www.hawkeye.farm.